Cancellation & Refund Policy

A premium template is a one-time purchase that lets you publish that template on your portfolio. There is no subscription and nothing is shipped — access is delivered digitally and instantly, inside your dashboard, as soon as Razorpay confirms your payment.

Previewing any template, including premium ones, is always free — so you can see exactly how your own content looks before you pay.

• Before you pay: you can close the payment window at any time. Nothing is charged.
• After you pay: because the template unlocks immediately, a completed purchase can't be cancelled — but it may be eligible for a refund, as described below.

You can ask for a refund within 7 days of the purchase if:

• you were charged more than once for the same template;
• your payment went through but the template did not unlock, and we couldn't fix it;
• the template has a fault that stops it from working as described, and we couldn't fix it within a reasonable time.

Because previews are free, we don't offer refunds simply for a change of mind after the template has been unlocked, or for requests made after 7 days.

If money left your account but the template is still locked, wait a few minutes and refresh your dashboard — confirmation can occasionally take a moment. If it's still locked, contact us with your Razorpay payment ID. If a payment fails outright, any amount debited is normally returned to your account automatically by your bank or Razorpay within 5–7 business days.

Email support.b2dev@gmail.com from the address on your account, and include:

• the template you bought;
• your Razorpay payment ID (it's in the receipt email Razorpay sends you);
• a short description of the problem.

We reply within 2 business days.

Approved refunds are issued through Razorpay to the original payment method (card, UPI, net banking, or wallet). Once we approve a refund it typically shows up within 5–7 business days, depending on your bank. When a refund is issued, access to that template is removed from your account.

Questions about this policy? See our Contact page.